Case Studies

 
 
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Intellix Mobile

Taking the existing Capital One Intellix Mobile application for Commercial Bank customers to the next level.

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Intellix User Enrollment

Reimagining the Commercial Bank Enrollment process for Hard and Soft Token users, using both Web and Mobile platforms.

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File Delivery Info. Reporting

Understanding the File Delivery Onboarding and Product Setup as part of the Commercial Bank offering.

 
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Commercial Account Opening

Redesign the Account Opening experience for Commercial Real Estate customers.

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Verizon Contact Us

Re-designing the Contact Us experience and improving user satisfaction to reduce call volume.

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More Samples

Take a quick look at some additional initiatives in which I have been able to participate.